1. Introduction
This Privacy Policy explains how Elevate10 (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase our products. We are committed to safeguarding your privacy in accordance with Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What information we collect
We may collect:

• Your name and contact details (such as email address and phone number)
   
• Billing and payment information when you purchase e-books or services
   
• Information you provide when you subscribe to our newsletters or complete forms
   
• Technical information (such as cookies, IP address, and browser type) for analytics purposes
   

3. How we use your information
We collect and use your information to:

• Process purchases and deliver e-books or services
   
• Communicate with you about your orders or enquiries
   
• Send you marketing emails if you have opted in (you may unsubscribe at any time)
   
• Improve our website, services, and customer experience
   
• Comply with legal and regulatory obligations
   

4. How we protect your information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Payment details are processed securely through trusted third-party providers (e.g. Stripe, PayPal).

5. Disclosure of your information
We do not sell your personal information. We may share it with:

• Payment processors and delivery platforms to complete transactions
   
• Service providers who assist us in running our website (such as IT support or analytics)
   
• Regulators, if required by law
   

Some of these providers may be located outside Australia. Where this occurs, we ensure your information is handled with appropriate safeguards.

6. Cookies and tracking
We use cookies and similar technologies for website functionality, performance monitoring, and marketing. You can disable cookies in your browser settings, but this may affect your site experience.

7. Accessing and correcting your information
You may request access to, or correction of, the personal information we hold about you. Please contact us using the details below.

8. Data breaches
If a data breach occurs that is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

9. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
info@elevate10.com.au
📍 Queensland, Australia

1. About this website
This website is operated by Elevate10 (“we”, “us”, “our”). By accessing or using this site, you agree to be bound by these Terms of Use. If you do not agree, please do not use this site. We may update these Terms from time to time, and your continued use of the site means you accept any changes.

2. General information
The content on this site is provided for general information and educational purposes only. It is not a substitute for medical, health, or professional advice. Always consult a qualified health professional before making changes to your diet, exercise, or lifestyle.

3. Intellectual property
Unless otherwise stated, we own or have the right to use all content on this site, including text, graphics, images, logos, and downloads. You may not reproduce, distribute, modify, or use any material without our written consent. You may, however, download and use e-books or materials you have purchased for your own personal use only.

4. User obligations
When using this website, you agree that you will not:

• Post or transmit unlawful, offensive, or harmful material
   
• Attempt to hack, disrupt, or misuse the website
   
• Copy or share purchased e-books, programs, or materials without permission
   

5. Links to other websites
This site may contain links to external sites. We are not responsible for the content, security, or practices of those websites and do not endorse them.

6. Limitation of liability
To the maximum extent permitted by law, we are not liable for any loss, damage, or injury resulting from your use of this website or reliance on its content. We make no guarantee that the website will always be available, secure, or free from errors.

7. Governing law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

8. Contact us
If you have questions about these Terms of Use, please contact us at:
info@elevate10.com.au
📍 Queensland, Australia

1. Overview
These Terms of Sale (“Terms”) apply to all purchases made through the Elevate10 website. By purchasing from us, you agree to these Terms. Please read them carefully before completing your order.

2. Products

• Elevate10 offers digital products such as e-books and training guides (“Products”).
   
• Products are delivered electronically (via download link or email) after payment is received.
   
• As these are digital goods, no physical items will be shipped.
   

3. Pricing & payment

• All prices are listed in Australian dollars (AUD) and include GST where applicable.
   
• Payment must be made in full at the time of purchase using our secure payment providers (e.g. Stripe, PayPal).
   
• By purchasing, you authorise us to process your payment through these third-party providers.
   

4. Delivery

• After payment, you will receive an email confirmation with instructions to access your digital product.
   
• Please ensure your email address is entered correctly at checkout. We are not responsible for delays caused by incorrect contact information.
   

5. Refunds & returns

• Under the Australian Consumer Law (ACL), digital products come with consumer guarantees that cannot be excluded.
   
• We do not offer refunds for a “change of mind” or accidental purchase.
   
• Refunds or replacements will only be provided if the product is faulty, not delivered as promised, or otherwise fails to meet a consumer guarantee.
   
• If you experience issues with your purchase, please contact us within 14 days so we can resolve the matter promptly.
   

6. License & use of products

• Products are for your personal use only.
   
• You may not share, resell, distribute, or modify our e-books or training guides without our written permission.
   
• We reserve the right to cancel access if we believe our products are being misused.
   

7. Limitation of liability

• To the extent permitted by law, Elevate10 is not liable for any loss, injury, or damages that arise from the use of our products.
   
• Our programs and e-books are for educational purposes and are not a substitute for professional medical advice. Always consult a qualified health professional before making changes to your exercise, nutrition, or lifestyle.
   

8. Contact us
If you have any questions about these Terms of Sale, please contact us at:
info@elevate10.com.au
📍 Queensland, Australia

1. What are cookies?
Cookies are small data files placed on your device when you visit a website. They help us improve your browsing experience and allow us to understand how our website is being used.

2. How we use cookies
Elevate10 uses cookies and similar tracking technologies to:

• Ensure the website functions properly
   
• Analyse site traffic and performance (e.g. Google Analytics)
   
• Track marketing performance (e.g. Facebook Pixel, email campaign tracking)
   
• Remember your preferences for future visits
   

3. Third-party cookies
We may allow trusted third-party services to place cookies through our website for analytics, marketing, or payment processing. These third parties may collect information about your browsing activity across other websites.

4. Managing cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.

5. Consent
By continuing to use our website, you consent to our use of cookies and tracking technologies as described in this policy.

6. Updates
We may update this Cookie Policy from time to time. Changes will take effect immediately when posted on our website.

7. Contact us
If you have questions about how we use cookies and tracking, please contact us at:
info@elevate10.com.au
📍 Queensland, Australia

At Elevate10, we take the security of your personal information seriously. While no system can ever be 100% secure, we use industry-standard safeguards to protect your data.

1. Secure website

• Our website uses SSL (Secure Socket Layer) encryption so that any information you enter is transmitted securely.
   

2. Payment protection

• All payments are processed through trusted third-party providers (e.g. Stripe, PayPal).
   
• We do not store your credit card details on our servers.
   

3. Data storage

• We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
   
• Access to personal data is restricted to authorised staff or service providers who need it to perform their role.
   

4. Monitoring & prevention

• Our website is hosted on secure servers that are regularly updated and monitored.
   
• We use firewalls and malware protection to reduce the risk of cyber threats.
   

5. Your role

• To help keep your information safe, please use secure passwords and do not share your account or download links with others.
   

6. Data breach response

• In the unlikely event of a data breach that could cause serious harm, we will notify affected individuals and comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).